Get Smartphones for $0 down and $5/month – Only at Sprint.com!
If you are a customer of Sprint, the cell phone provider then you may well need to contact them – whether you are in need of activating your phone, talk to the billing team or anything else for that matter then this article will outline the basics of what you need to know and how to get your problems solved as soon as possible.
Sprint excels in customer satisfaction, and where there is satisfaction there will be lots of support available so rest assured there are numerous methods as outlined below, be aware that customer service hours vary much dependant on your preferred method of contact;
Sprint Customer Support Phone Number
Current customers – Call 866-275-1411
New customers – Call 866-275-1411 to start service with Sprint.
Customer Service Number Hours:
Mon – Fri: 6AM CST – 10PM CST
Sat: 7AM CST – 9PM CST
Sun: 8AM CST – 9PM CST
Sprint on Social Media
With the 21st century already upon us, you can now Tweet to Sprint your questions or on other social media platforms but I wouldn’t recommend this for account queries as it will be public information. You can find Sprint on Twitter, Facebook and Instagram.
Using the Online Support knowledge base
For all your queries or questions regarding your products or services at Sprint they have hosted an online knowledge base which consists of frequently asked questions about your account & billing, devices, connectivity and for International roaming. You can browse the online support articles here.
Managing your account and billing statements
If you are already a customer of Sprint and have an account with them at Sprint.com then I would recommend signing into your account where you can see your full summary of your plan whilst monitoring data usage, view or pay bills, update account preferences and get custom deals and offers. You can use this URL to access your account dashboard – https://www.sprint.com/content/sprint/sprint_com/us/en/login.html.
Sprint Device Support Guides
If you have a new cell phone and need some assistance getting it set up, you can browse the online device support section, simply search for your model and browse through the related pages to find what you are looking for! Get started at https://support.sprint.com/support/devicepage
In-Store appointments
If you have a Sprint store near you, or would simply prefer to a real person than over the telephone or e-mail then there is an appointment booking service to book an appointment with a Sprint representative in-store. You can use this feature here – http://storelocator.sprint.com/appt/. Simply enter your address and continue with the service to book a time and date suitable for you.
The Sprint Online Community
Sprint have an online community which is a great place to get assistance on non account/billing questions, with over 17,000 members and growing. Browse the online community at https://community.sprint.com/.
Rest assured Sprint are ready and waiting for your call should you need any assistance with your account and don’t forget to check out our latest Sprint deals to save on your next purchase at Sprint.com.