About Lowes
Lowe’s Inc. is an American Fortune 500 company, operating in the United States, Canada and Mexico, a network of home furnishings and household appliances. Founded in 1946 in North Wilkesboro, North Carolina, the network has approximately 1,840 stores.
Lowe is the second largest hardware network in the US for Home Depot and Menards. In general, Lowe is also the second largest chain of hardware, again for Home Depot, but ahead of European B & Q and OBI divisions.
How to take part in the Lowes Satisfaction Survey
Lowes is a customer-centric company who would like to hear from it’s customers about their shopping experiences. If you have recently visited a Lowes store and made a purchase, then why not tell the company how they did? Whether your visit was good or bad, they would like to know so the information can help them improve the areas that need it most.
Taking part in the survey shouldn’t take longer than five minutes to complete, and once you are finished you can enter the sweepstakes for a chance to win one of five $300 prizes! It’s really easy to get started, we’ll show you how in a few simple steps;
- Visit the official survey web page at www.Lowes.com/Survey
- Click Next
- Select your location (US or Canada)
- Find your receipt from the recent visit, and enter the time of visit, the total amount spent and 12 digit ID number as shown in the image below and click Next.
- You will be asked a number of questions about your visit, mostly about how were the products priced, did you find everything you wanted and how were the staff… try to answer these as honest as possible.
- Upon completion, enter your personal information to participate in the sweepstakes to win one of the monthly $300 prizes!
Terms of Entry / Requirements
- You must have a valid receipt from your recent purchase
- Open to legal residents to US, Washington, District of Columbia and Canada.
- Entrants must be 18 years or older at the time of entry.
- Some personal information is required so you can be informed if you win. You can read the full privacy policy here.
You can view a full list of previous winners here.
Getting more from your Lowes visit
If you are a regular customer at Lowes then it’s always best to know how to stay frugal when shopping, whether it be online or in-store. We recommend following the company on social media to keep up to date with the latest happenings and promotion announcements.
Alternatively, there are a number of services available on the website to get you this and more including;
- The Lowes Deal of the Day – Great for finding the latest deals with new products added daily.
- Sign up to newsletter and get notified of your e-mail when a new deal is out
We hope you enjoyed your Lowes visit, and would love to hear your comments in our section below.
My name is Lloyd Kett this letter is in reference to a purchase in made on 03-16-18
trans #16225303 sales #S2502MM3 invoice #16553 item # 865898 463246118
the item i purchased is a modular BBQ grill I paid in full $1,641.00 and today is 3/26/16 and i still haven’t received my BBQ. Your management tells me they had to transfer the BBQ from the Santa Clarita Store which is approximately 30 miles from here and as of this minute not received any calls on time of arrival
after 10 days the Lancaster Calif management tells me they have a bad correspondence with Santa Clarita
Lowe’s this is my 1st bad experience in many years at the Lancaster Lowes Store and i am very disappointed the way this has been handled
Had a good shopping experience. was able to get help as soon as I needed it. the purchase was made on the 12th of May 2018 at 1700 hours. Trans. number 67158681, sales number S0146NC1, invoice number 78572, id number 427460146132 and I spent $2444.40.
I made a very simple purchase, a gerbera premier 4668. The display was inviting and the price was reasonable. So I bought three. I have been a customer at this store for almost 20 yrs. Service is always prompt and polite.
The best damn gadgets ever and great cabinets and most everything is great.
Lowe’s is one of my favorite stores to visit and shop. I always have a great experience. Their is always someone there to help if you need it.
I have passed by all other stores when looking for big ticket items. I always come back to lowes. Even when I just want to see whats new out there. Great service. Good people.
iam a new card holder an iam so please to think the cashier number 2482124 for being so nice an had a very nice smile please let him new how nice he was to the dunn family thank you mrs dunn
I, had a good experience at Lowes yesterday, I, spoke with a salesperson TROY & cashier BRYANDA at store 2701 in Glenville NY, They were very courteous and went out of their to help me, with employees like this I will continue to shop at this store. I, walked out of this store feeling very confident that my problem was solved.
My experience was very good
The Lowe’s store#0661 on James Island, S.C. is a total disaster physically. The Isles are cluttered with what appears to inventory. The store is totally unorganized and has been for quite a while. When you do find something it has been used or parts are missing or the wrong item in the package. When I was there on 07/26/2018 I had trouble finding several items. Personnel were helpful helping me look for what I was looking for. Personnel have always been helpful, but even they have difficulty finding things. One thing I was looking for was Safety hearing ear plugs and several associates had no idea where they were in the store. I know they have them somewhere because I have purchased them there before. This is not a new issue. The store has been unorganized for quite sometime, but never this bad. This store needs new management. If they worked for me they would have been gone a long time ago!!! I have purchased quite a bit of merchandise from Lowe’s in the last couple of years as we have been remodeling our house room by room and plan to do more. However I will be doing it at one of the other Lowe’s store even though they are much farther away and not as convenient. FYI, the Customer Survey site has issues as it is blocked by malware and un-accessable.
not happy with lowes on line survey
Visited Lowe’s store 2954 on Sunday, Sept. 2, 2018. Went straight to Tool World. I will admit, I kind of knew what I wanted, and what I didn’t want. A very nice young man, named Daniel, very knowledgeable, showed me the tools I was interested in. A drill, brushless, impact Porter Cable, and a Porter Cable jig-saw. Let me feel the weight, which was important to me, as I’m not all that strong, but make up for in , determination. Then, as I had a list of items, he took me to find all of those, and a few more. It was by far the Best shopping experience, I have ever had in a store, and I truly believe it was all because of Daniel! And today is Daniel’s birthday, so Happy Birthday, young man, your family should be very proud. My ID # 20072 2954 245