DHGate.com is a popular B2B e-commerce website, founded in 2004. With its motto being, ‘Buy Smart, Buy Direct it’s easy to understand why it’s becoming a fast growing service with it’s easy to use product facilitation helping small and medium sized businesses find manufactured products.
There are some really impressive facts about DHGate as mentioned below;
- There are over 1+ million sellers globally
- 10 million enterprise and individual buyers from over 230 countries and regions
- 33 million listed products
- A transaction is made every 3 seconds
- Multilingual website available: English, French, German, Italian, Portuguese, Russian, Spanish
That being said, I’m also certain you could find a product for just about anything you type in within the legal boundaries. Because of the vast product range, and generally cheaper than market value there is a growing consumer base which enjoys low-cost items and good quality products. I have listed just a small list of type of products you can find;
- Toys, Hobbies, Baby & Kids
- Electronics
- Cell Phones & Accessories
- Health & Beauty
- Computers & Cameras
- Jewelry & Watches
- Wedding & Formal Events
- Automobile & Motorcycle
- Apparel
- Sports & Outdoors
- Home & Garden
- Lights & Lighting
- Hair & Styling
- Bags, Shoes & Accessories
- And so much more!!
A like with most product search engines, it’s important to read individual product reviews and seller ratings to ensure you are getting genuine products that will arrive when they say it will…
We have outlined in the image above, what you should be paying close attention to when purchasing a product from DHGate for maximum satisfaction. Item locations vary so it’s important to understand this before ordering. Mostly we look for;
- An optimal Seller Guarantee, with a return policy and reasonable delivery date.
- Good payment options, preferably something that is trackable, i.e non-cash payments, Paypal/Visa etc.
- Shipping costs, FREE is king
- Positive product reviews and number of transactions can tell you how popular the product is
- The seller’s profile tells you how many transactions they have, how long they have been selling and the general type of products they sell. If this is a one-ride pony, or genuine. It will also help when finding the best price, and merchants for supply.
It’s also worth mentioning there are DHGate selected sellers, which are notably preferred and have high credibility.
The DHGate Buyer Pledge
DHGate will provide a refund of any orders if you never received your items, and a full or partial refund if the items are not as described. You can accept a partial refund and then keep the item(s). You can return the item(s) for a full refund.
Mobile Shopping
DHGate.com is probably the destination I would use personally as a business customer when making a purchase, however, there is a mobile activated website for using the site on the go or you can download the mobile application for IOS/Android.
Payment Methods
There are numerous payment methods supported when making a purchase on DHgate, including Visa, Mastercard, Skrill, Bank Transfer, Western Union, Maestro and American Express. DHPay is also available and is a sister product from the company. Offering secure payment solutions for both buyers and sellers.
Customer Service
There is a good customer service at Dhgate.com, with online chat services available 24 hours a day, 7 days a week… which is excellent for instant assistance and highly recommend if you need to communicate with the company. Even if the support team cannot help you there and then, at least they will be able to escalate your support request to another member of the team. You can also use the Messenger but response time is usually within 24 hours.
DHGate Social Media
You can keep up to date with the latest happenings with the company on Twitter and Facebook.
You can save even more on your purchases at DHGate by using our DHGate coupons which will give you some great deals and savings on your purchases.
Sites like DHGate
There are numerous sites similar to DHGate, but we often find people are service preferred due to a number of reasons including the service offered, product range, usability and more. Below is a small list of similar websites;